Privacy Policy
At Vaidkam Organic Farm, your privacy is a top priority. We've earned your trust by delivering only the highest quality foods and products, and we're dedicated to maintaining that trust. This Privacy Policy explains how we, Vaidkam Organic Farm, collect, use, and protect your personal information when you visit our website,https://vaidkam.com/ (“Website”).
Who We Are
Vaidkam Organic Farm and our affiliates or subsidiaries (“We,” “Us”) own and operate this Website, which showcases our products, services, e-commerce shop, work with farmers, and other offerings.
What Information We Collect
To provide you with the best experience, we may ask for personal information such as your first name, last name, email address, phone number, address, location information, and company name (as applicable). We collect this information through various touchpoints on our Website to tailor our offerings and improve your experience and improve our services, with user consent where required by law.
Payment Information
If you choose to make a purchase through our Website, we may collect certain details such as your name and email address to process your order. However, you will need to provide your payment information, including credit/debit card details, directly to our payment processing partners. Please note that Vaidkam Organic Farm does not access, store, or collect your credit/debit card information.
Website and Social Media Accounts
We may also collect, store, and use your personal information when you:
Access our social media handles operated by us on platforms like Facebook, Twitter, LinkedIn, and others.
Share our blogs through social media channels like Facebook, Twitter, and LinkedIn.
Comment on or provide feedback/testimonials through these social networking handles.
Accuracy of Information
Please ensure that any personal information you share with us is accurate and up-to-date. If you are providing personal information on behalf of someone else, please ensure that you are authorized to do so. We reserve the right to verify the accuracy of the information you provide and may contact you to ensure that it is up-to-date.
How We Use Your Information
We use the personal information collected on our Website to facilitate sales, enhance your experience, and for research and development purposes to improve our services. By browsing and using our site, you agree to the practices outlined in this Privacy Policy.
Consent and Updates
By clicking “I Agree” or continuing to use this Website and providing us with your personal information, you consent to the practices described in this Privacy Policy. If you do not agree, you may withdraw your consent at any time by emailing us at contact@vaidkam.com. Please note that while we may update this Privacy Policy from time to time, any changes will apply only to future activities and information, not retroactively. Continued use of the Website following any updates or modifications to this Privacy Policy will constitute your acceptance of those changes. We encourage you to review our Privacy Policy regularly to stay informed about how your personal information is handled.
Cookie and Tracking Technologies
To improve your experience on our Website, we may automatically collect certain information through cookies and tracking technologies. These tools help us understand how you interact with our site, including your usage patterns, content viewed, page response times, and more. Cookies are small files that our Website transfers to your device to enable these functions.
We use tools like Google Analytics to analyze site usage. Data collected may be stored on servers outside India, but IP anonymization ensures that only truncated IP addresses are transmitted. You can opt out of cookies by adjusting your browser settings or by using the Google Analytics Opt-out Browser Add-on.
Types of Cookies We Use:
Strictly necessary cookies: Essential for the functioning of our Website.
Analytical/performance cookies: Help us improve the performance of our site.
Targeting cookies: Used to deliver content relevant to your interests.
Managing Cookies:
We use cookies to:
Enhance the user experience on our Platform.
Understand usage patterns based on geographic regions.
Analyze user behavior to refine our services and offerings.
If you choose to disable cookies, it may limit certain functionalities that rely on them for optimal performance, but you can still use the Website.
What We Do With Your Data
We use your personal information to inform you about our products and services, respond to your inquiries, manage your account, process transactions, and deliver orders. Your data helps us improve our offerings, maintain our website, manage customer relationships, and send promotional communications. We also use it for internal record-keeping, legal compliance, and decision-making processes.
Who We Disclose Your Data To
We do not sell or rent your data. However, we may share it with affiliates for improving services, with service providers under strict confidentiality, or during mergers or acquisitions. We may also disclose your data to comply with legal obligations or government requests.
Data Retention
Vaidkam Organic Farms will retain your information for as long as reasonably necessary to fulfill the purposes set forth in this notice, unless a longer retention period is required or permitted by law. We will retain and use your information as necessary to improve your experience with our services, comply with law enforcement, and resolve disputes
Our Security Measures
We take steps to ensure that your information is handled securely and in accordance with this Privacy Policy. Although we implement reasonable measures to protect your data from unauthorized access, disclosure, alteration, and destruction, it's important to note that no method of transmission over the internet or electronic storage is completely secure.
You are responsible for keeping your passwords confidential and ensuring the security of your email account, WhatsApp messages, and SMS destination. You are also responsible for maintaining the security of your devices and ensuring that your login credentials are kept confidential. We recommend that you do not share your password with anyone or use the same password across different services or products. While we strive to protect your data, we cannot guarantee absolute security and, to the fullest extent permitted by law, do not accept liability for any unauthorized access to or use of your data.
Your Rights
You have the right to access, correct, delete, restrict, or object to the processing of your Personal Information, and to withdraw consent at any time. We may ask you to complete a form or provide details to verify your request, and a fee may apply, which we will inform you about in advance. All requests will be handled within a reasonable time. To exercise any of these rights, contact us at contact@vaidkam.com.
Third-Party Websites
Please note that the privacy practices described here apply only to our Website. If you link to other sites, we recommend reviewing their privacy policies to understand how they manage your information.
Third-Party Representation
If you are accessing the Website on behalf of a third party, you represent that you have the authority to bind that third party to the terms of this Privacy Policy. If you do not have such authority or do not agree to the terms, please refrain from using the Website.
Marketing Communications
To stop receiving marketing emails, such as our newsletter, you can opt out by following the instructions in each email or by contacting us at contact@vaidkam.com. Service-related emails, like order confirmations, cannot be opted out of.
With your consent, we may send WhatsApp messages about your order, which you can opt out of by replying "STOP." Please note that our partners, such as shipping providers, may also send WhatsApp messages separately regarding your order.
Persons Under 18 Years of Age
We do not intentionally collect personal information from individuals under the age of eighteen (18). If we discover that we have inadvertently gathered such information, we will take appropriate measures to delete it from our records.
Links to Other Websites
Our website may contain links to third-party websites or applications that may be of interest to you. Please note that these external sites are beyond our control, and accessing them is at your own risk. We are not responsible for the privacy and protection of any information you provide while visiting these sites, as they are not covered by this Privacy Policy. We encourage you to review the privacy policies of any such websites or applications before sharing your personal information.
Limitation of Liability
To the fullest extent allowed by law, we are not liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, goodwill, data, or other intangible losses, even if we have been advised of the possibility of such damages, arising from your use of this Privacy Policy.
Governing Laws and Disputes
The laws of India govern this Privacy Policy. Any disputes arising under or in connection with this policy will be subject to the exclusive jurisdiction of the courts located in Mumbai, India.
Changes to This Policy
We may update this Privacy Policy from time to time, and we encourage you to review it regularly to stay informed of any changes. The last modification to this Privacy Policy was made on 3rd March of 2025.
Contact Us
If you wish to withdraw your consent, or if you have any questions, concerns, or grievances regarding this Privacy Policy, please contact our appointed grievance redressal officer at contact@vaidkam.com.